Frequently Asked Questions

Please read the following carefully before attempting to get in contact with the producers of Songs of Disappearance. This project has been realised by a very small, hard-working team. We appreciate your support as we experience unprecedented demand.

If you order your CD before December 8 in Australia, it will be shipped in time for Christmas. We will do our best with orders up until December 15, but otherwise you will receive your order in early January. Due to Australia Post delays we can't guarantee delivery times. 

All CD orders include a digital download of the album, and customers who pre-order a CD will receive the download link on December 2.

Representatives from the Bowerbird Collective and the Australian Museum are available for interviews on Australia Eastern Standard Time (AEST).

While FrogID is deliberately a free resource for citizen scientists and the community, the recordings on this album can't be heard anywhere else. All tracks have been remastered by legendary nature field recordist Andrew Skeoch, President of the Australian Wildlife Sound Recording Group. The recordings of endangered species have been provided by both FrogID project participants, demonstrating that every day people can take part in science and conservation, as well as by Australia's leading scientists, and have never before been heard by the public. The album is a truly beautiful listening experience. When you buy Songs of Disappearance, you are voting for frogs on the ARIA charts.

International CD orders are now available! The shipping cost will be calculated once you have added your CD to the shopping cart and proceeded to enter your details. All customers can also purchase a digital download, or buy the album via iTunes.

If you are having trouble entering your address, please start with just your suburb. Click on the correct suburb, then proceed to the next window where you can fill in the rest of the details.

To use a PO Box, please start by entering just your suburb. Click on the correct suburb, then proceed to the next window where you can fill in the rest of the details.

You can enter a friend's email or postal address to receive a CD or digital copy, but otherwise a gift option is not available through our e-store at this time.

Please check your junk email folder if you did not receive a receipt for your purchase. You must download the album onto a computer before transferring it onto a device such as a phone or tablet.
If you purchase the Digital Download, you will need to download your files to a computer for playing. If you have not used digital music before, we recommend purchasing the CD as we will not be able to provide individual tech support for your system. See here for Apple support and here for Android support. For help finding downloaded files on an Apple device click here. The album is also available on iTunes.
Proceeds from the sale of the Frog album will support the FrogID Project at the Australian Museum, as well as the creative work of the Bowerbird Collective. Visit www.frogid.net.au and www.bowerbirdcollective.org for more information and to make further tax-deductible donations.

Proceeds from the sale of the Bird album will go towards BirdLife Australia's threatened species campaigns. Visit www.birdlife.org.au for more information and to make further tax-deductible donations.

We appreciate your patience! The track listings are here. If you purchase the Digital Download of the album, you will receive your liner notes via a link in your receipt email.

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