Contact | Songs of Disappearance

Frequently Asked Questions

Please read the following carefully before attempting to get in contact with the producers of Songs of Disappearance. We appreciate your support as we experience unprecedented demand.

When will I receive my CD?
If you pre-ordered your CD after mid-December, it will be shipped in early February.

Media Interviews?
Representatives from the Bowerbird Collective and BirdLife Australia are available for interviews on Australia Eastern Standard Time (AEST).

International Shipping?
International CD orders are now available and will be shipped in early February! The shipping cost will be calculated once you have added your CD to the shopping cart and proceeded to enter your details. All customers can also purchase a digital download, or buy the album via iTunes.

What is the 'Endangered Edition'?
We are now taking pre-orders for the 'Endangered Edition' CD album, which includes a 24-page booklet full of images by some of Australia's finest nature photographers, as well as information and stories by the musicians and scientists involved in producing this project. The increased price reflects the substantial production costs. This edition will be shipped beginning in early February.

Can I upgrade to the 'Endangered Edition'?
Unfortunately not. We are so grateful for your orders and have sold 3000 copies of the original CD. Please continue to contribute to BirdLife Australia's campaigns by ordering the 'Endangered Edition' for yourself or a friend.

Can I purchase the album as a gift?
You can enter a friend's email or postal address to receive a CD or digital copy, but otherwise a gift option is not available through our e-store at this time.

Where do I find my download link?

Please check your junk email folder if you did not receive a receipt for your purchase. You must download the album onto a computer before transferring it onto a device such as a phone or tablet.

How do I play digital music?

You will need to download your files to a computer for playing. If you have not used digital music before, we recommend purchasing the CD as we will not be able to provide individual tech support for your system. See here for Apple support and here for Android support. For help finding downloaded files on an Apple device click here. The album is also available on iTunes.

What will my purchase be supporting?

Proceeds from the sale of the album will go towards BirdLife Australia's threatened species campaigns. Visit www.birdlife.org.au for more information and to make further tax-deductible donations.

Where can I find the liner notes / track listing?

The notes for the CD will be available on this website very soon. This project has been realised by a very small, hard-working team. We appreciate your patience! The track listing is here.

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